1.Operating licence conditions

1. 1.
   Qualified persons and personal licences
2. 2.
   Technical standards, equipment specifications, remote gambling equipment and gambling software
3. 3.
   Peer to peer gaming, other networks and hosting
4. 4.
   Protection of customer funds
5. 5.
   Payment
6. 6.
   Provision of credit by licensees and the use of credit cards
7. 7.
   General ‘fair and open’ provisions
8. 8.
   Display of licensed status
9. 9.
   Types and rules of casino and other games
10. 10.
    Tipping of casino employees
11. 11.
    Lotteries
12. 12.
    Anti-money laundering
13. 13.
    Pool betting
14. 14.
    Access to premises
15. 15.
    Information requirements
16. 16.
    Responsible placement of digital adverts
17. 17.
    Customer identity verification

2.Code of practice provisions

1. 1.
   General
2. 2.
   Financial requirements
3. 3.
   Protection of children and other vulnerable persons
4. 4.
   ‘Fair and open’ provisions
5. 5.
   Marketing
6. 6.
   Complaints and disputes
7. 7.
   Gambling licensees’ staff
8. 8.
   Information requirements
9. 9.
   Gaming machines in gambling premises
10. 10.
    Assessing local risk

3.Personal licence conditions

1. 1.
   Personal licence conditions

3. Protection of children and other vulnerable persons

3.1. Combating problem gambling

1. 3.1.1.
   Combating problem gambling

3.2 . Access to gambling by children and young persons

1. 3.2.1.
   Casinos SR code
2. 3.2.2.
   Casinos ordinary code
3. 3.2.3.
   AGC SR code
4. 3.2.4.
   AGC ordinary code
5. 3.2.5.
   Bingo and FEC SR code
6. 3.2.6.
   Bingo and FEC ordinary code
7. 3.2.7.
   Betting SR code
8. 3.2.8.
   Betting ordinary code
9. 3.2.9.
   Lottery SR code
10. 3.2.10.
    Lottery ordinary code
11. 3.2.11.
    Remote SR code
12. 3.2.12.
    Remote ordinary code
13. 3.2.13.
    Remote lottery SR code
14. 3.2.14.
    Remote lottery ordinary code

3.3 . Gambling management tools and responsible gambling management information

1. 3.3.1.
   Responsible gambling information
2. 3.3.2.
   Foreign languages
3. 3.3.3.
   Betting B2 - time and monetary thresholds
4. 3.3.4.
   Remote time-out facility

3.4. Customer interaction

1. 3.4.1.
   Premises-based customer interaction
2. 3.4.2.
   Customer interaction – lotteries
3. 3.4.3.
   Remote customer interaction

3.5 . Self-exclusion

1. 3.5.1.
   Self exclusion – Non-remote and trading rooms SR code
2. 3.5.2.
   Self-exclusion – non-remote ordinary code
3. 3.5.3.
   Self-exclusion – remote SR code
4. 3.5.4.
   Self-exclusion – Remote ordinary code
5. 3.5.5.
   Remote multi-operator SR code
6. 3.5.6.
   Multi-operator non-remote SR code
7. 3.5.7.
   Multi-operator non-remote ordinary code
8. 3.5.8.
   Non-remote lottery SR code

3.6 . Employment of children and young persons

1. 3.6.1.
   Lottery and pool betting
2. 3.6.2.
   Bingo
3. 3.6.3.
   Casino
4. 3.6.4.
   Betting
5. 3.6.5.
   AGCs
6. 3.6.6.
   FECs
7. 3.6.7.
   Remote
8. 3.6.8.
   Remote pool betting

3.7. Provision of credit

1. 3.7.1 .
   Provision of credit

3.8 . Money lending between customers

1. 3.8.1.
   Money-lending – casinos
2. 3.8.2.
   Money-lending – other than casinos

3.9. Identification of individual customers

1. 3.9.1 .
   Identification of individual customers - remote