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3 Protection of children and other vulnerable persons

3.7.1 - Provision of credit

Applies to:

All non-remote general betting licences (except where betting is offered under a 2005 Act casino premises licence), pool betting licences and all remote licences (including ancillary remote betting licences), except gaming machine technical, gambling software, host, ancillary remote casino, ancillary remote bingo and remote betting intermediary (trading rooms only) licences.

Social responsibility code

Compliance with these is a condition of licences; therefore any breach of them by an operator may lead the Commission to review the operator’s licence with a view to suspension, revocation or the imposition of a financial penalty and would also expose the operator to the risk of prosecution.

  1. Licensees who choose to offer credit to members of the public who are not themselves gambling operators must also:
    1. have procedures for checking and scoring applications for credit from such customers, for setting, and for the increase of, credit limits
    2. explain these procedures to customers
    3. set a maximum credit limit for each customer and not permit customers to exceed that limit without further application
    4. apply a 24-hour delay between receiving a request for an increase in a credit limit and granting it in those cases where the limit exceeds that which the operator previously set
    5. not require a minimum spend within a set time period
    6. take all reasonable steps to ensure that offers of credit are not sent to vulnerable persons, including those who have self-excluded from gambling
    7. ensure that information about an offer of credit includes a risk warning of what may happen in the event of default.
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