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1.Operating licence conditions

1. 1.
   Qualified persons and personal licences
2. 2.
   Technical standards, equipment specifications, remote gambling equipment and gambling software
3. 3.
   Peer to peer gaming, other networks and hosting
4. 4.
   Protection of customer funds
5. 5.
   Payment
6. 6.
   Provision of credit by licensees and the use of credit cards
7. 7.
   General ‘fair and open’ provisions
8. 8.
   Display of licensed status
9. 9.
   Types and rules of casino and other games
10. 10.
    Tipping of casino employees
11. 11.
    Lotteries
12. 12.
    Anti-money laundering
13. 13.
    Pool betting
14. 14.
    Access to premises
15. 15.
    Information requirements
16. 16.
    Responsible placement of digital adverts
17. 17.
    Customer identity verification

2.Code of practice provisions

1. 1.
   General
2. 2.
   Financial requirements
3. 3.
   Protection of children and other vulnerable persons
4. 4.
   ‘Fair and open’ provisions
5. 5.
   Marketing
6. 6.
   Complaints and disputes
7. 7.
   Gambling licensees’ staff
8. 8.
   Information requirements
9. 9.
   Gaming machines in gambling premises
10. 10.
    Assessing local risk

3.Personal licence conditions

1. 1.
   Personal licence conditions

4. ‘Fair and open’ provisions

4.1. Fair terms

1. 4.1.1.
   Fair terms

4.2. Display of rules and supervision of games

1. 4.2.1.
   Display of rules – casino
2. 4.2.2.
   Display of rules - bingo
3. 4.2.3.
   Display of rules – remote SR code
4. 4.2.4.
   Remote ordinary code
5. 4.2.5.
   Supervision of games
6. 4.2.6.
   Display of rules – betting
7. 4.2.7.
   On-course betting
8. 4.2.8.
   Betting integrity
9. 4.2.9.
   Display of rules – pool betting
10. 4.2.10.
    Pool betting

4.3. Additional consumer information

1. 4.3.1.
   Publication of percentage of lottery proceeds returned to the purposes of the society or local authority
2. 4.3.2.
   Marketing of all lotteries conducted under a single brand (branded lotteries)
3. 4.3.3.
   Lotteries – Information to consumers