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  3. Accessibility statement

Accessibility statement

This accessibility statement applies to

This website is run by the Gambling Commission. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • we’ve also made the website text as simple as possible to understand.

AbilityNet (opens in new tab) has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • data visualisation tools on the website do not fully support all accessibility needs, for example Microsoft Power BI.

Some PDF content which is linked to from this website is not fully accessible to screen reader software, this includes:

  • corporate governance framework
  • policy documents and other documents within the publication scheme section. Specifically within Freedom of Information (FOI) disclosure area where the content and PDF documents sent as part of the initial request have been included for transparency purposes
  • National Lottery licences
  • older PDF documents which were published before September 2018.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can request content in a different format.

We’ll consider your request and get back to you in 20 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, you can report a problem to us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (opens in new tab) (EASS).

Technical information about this website’s accessibility

The Gambling Commission is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 (opens in new tab) standard, due to the non-compliances and exemptions listed as follows:

  • PDF's published after September 2018 may not be fully accessible. However, every effort has been made to provide these in HTML format.

How we tested this website

This website was formally tested on 22 June 2020. The test was carried out by the Digital Accessibility Centre.

Throughout the development and maintenance of this website, manual testing by the Gambling Commission Digital Team takes place. We test this website using accessibility checking software and different devices including mobiles, tablets and desktop computers.

We also tested with people who use assistive technology including screen readers and voice control software as part of our user research and testing process.

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 17 February 2022.

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