Regulatory returns guidance
- Overview and feedback
- Common terms and definitions
- General guidance on submitting regulatory returns
- Reporting gross gambling yield (GGY) on regulatory returns
- Certification statement
- Late or inaccurate regulatory returns
- How we handle your data
- Adult Gaming Centre
- Casino 1968
- Casino 2005
- External Lottery Manager
- Family Entertainment Centre
- Gaming machines and software
- Remote Casino, Betting and Bingo (RCBB)
- Society Lottery
General guidance on submitting regulatory returns
Regulatory returns need to be submitted via our online regulatory returns system, which is accessed via eServices.
The frequency with which regulatory returns need to be sent to us, either annually or quarterly, depends on the type of gambling licences.
The dates for annual and quarterly periods for your licences can be found on our online regulatory returns system.
If a gambling operator has ceased trading in a licensed activity, or has not yet started to trade, but still holds a valid licence at the time a return is due, it must submit a 'nil' return.
A separate return must be submitted for each licence type. However, some return types cover multiple licence types. For example, the Remote Casino, Betting and Bingo (RCBB) return covers nine different remote licences. If a question is not applicable to an operator’s licence, for example questions on remote bingo when the licence is for remote casino, operators must enter ‘0’ in the return. This is because all numeric fields in each regulatory return must contain a value.
Annual returns must be submitted within 42 days after the end of the annual period.
The following licences require you to submit an annual return:
- Adult gaming centre
- Betting (limited) - non-remote
- Betting (standard) - non-remote (less than 50 premises)
- Betting intermediary - non-remote
- Bingo - non-remote
- External lottery manager - non-remote and remote
- Family entertainment centre
- Gambling software – ancillary, non-remote, remote and linked
- Gaming machine technical supplier and full - non-remote, remote and linked
- Pool betting - non-remote and remote
- Remote betting telephone only
- Society lottery - non-remote
- Society lottery - remote
Quarterly returns must be submitted within 28 days after the end of the quarterly period.
The following licences require you to submit a quarterly return:
- Betting (standard) - non-remote (more than 50 premises)
- Casino 1968
- Casino 2005
- Betting - remote
- Betting host (real and virtual) and general betting (limited) - remote
- Betting intermediary (trading rooms only) - remote
- General betting standard (real and virtual events) - remote
- Bingo (operating) - remote
- Bingo (game host) - remote
- Casino (operating) - remote
- Casino (game host) - remote
- Remote casino, betting and bingo (RCBB) - remote
RR Guidance - Common terms and definitions Next section
RR Guidance - Reporting gross gambling yield (GGY) on regulatory returns
Last updated: 29 July 2021
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