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We are currently experiencing some delays in processing applications. This means that, in some instances, applications may take longer to process than the timescales provided on our website.
Due to resourcing issues, applications may not be assigned to a caseworker immediately.
As soon as your application is assigned, your caseworker will be in touch and can provide an indicative timescale for the processing of your application.
If you need to get in touch after you have submitted your application, but before it has been assigned to a caseworker, please send your query to email@example.com.
Thank you for your understanding and patience.
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