Most gambling operators submit their returns on time and accurately. Chasing returns which are late or have errors, costs time and money and makes us less efficient.

Where returns are submitted late, incomplete, or are inaccurate, we will contact the gambling operator. If we do not receive an up-to-date, accurate regulatory return after we have contacted operators, we refer the matter to our Enforcement team.

We may also contact the operator after receiving a completed return, should we require any further information or clarification of the information submitted to us.

If a gambling operator misrepresents or fails to reveal information that it is asked to provide, unless it has a reasonable excuse, it will have committed an offence under section 342 of the Gambling Act 2005 (opens in new tab). We may prosecute gambling operators which provide us with information which is false or deliberately misleading.

Previous section
RR Guidance - Certification statement Next section
RR Guidance - How we handle your data

Last updated: 13 May 2021

Show updates to this content

No changes to show.

Cookies on the Gambling Commission website

Regulatory returns guidance

Contents

Late or inaccurate regulatory returns

Feedback

Complaints and queries

User research