Report

Assessment of online games design changes

Gambling Commission report focusing on research conducted into the impact of the online gambling games design changes.

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Published
8 June 2023

Last updated
14 September 2023 - Changes

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Contents

• Assessment of online games design changes

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• Executive summary
• Introduction
• • Background and approach
  • Theory of Change
• Methodology and limitations
• • Methodology for key sources
  • Limitations
• Outcomes
• • Reduced play intensity
  • Consumer awareness
  • Reduced binge gambling
  • Gambling within consumer means
  • Complaints
  • Safer gambling measures
  • Increased trust in gambling providers
  • Reduced 'problem gambling' rates
• Assumptions
• • Staking behaviour
  • Session length
  • Use of multiple tabs
  • Games design
  • Displacement to other games
  • Time and position
  • Loss chasing
  • Displacement to other markets
  • Inconvenience for gamblers
• Conclusions and next steps
• Appendices

2 - Poker in casinos

29.5. Poker can be played in casinos licensed by the Commission. Casinos can also run poker tournaments at temporary venues, for a limited amount of time, under temporary use notices (TUNs). Further information in relation to TUNs is at Part 14 of this guidance.

29.6. Casinos can offer both equal chance and unequal chance poker, except where the poker is provided under a TUN, in which case it can only be equal chance poker.

29.7. Where a third party organisation is involved in a poker competition held in a licensed casino, the casino operator must bear full responsibility for that competition.

29.8. Where an online competition culminates in live competition in a casino, the online partner may provide systems and staff for the event, but responsibility lies with the operator whose premises are being used.

29.9. A casino may have a commercial relationship with an agent to promote poker in the casino, but the poker games that result are the responsibility of the casino and not of the agent. Further information on poker in a licensed casino can be found in the Commission’s Advice on poker played in non-remote casinos.

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Last updated: 14 September 2023

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