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Assessment of online games design changes

Gambling Commission report focusing on research conducted into the impact of the online gambling games design changes.

Gambling within consumer means


The ability of gamblers to stay within their intended play duration has not changed significantly.

A key component in reducing gambling-related harms is for consumers to gamble within their intentions and means. The two key gambling behaviours to consider for gambling within intentions and means are financial expenditure (discussed in the Reduced play intensity section of this report) and time.

To monitor progress on time spent on slots products, a statement was included in the Online Tracker Survey. The proportion of respondents reporting that they spend more time than intended when playing online slots games was statistically stable across the period monitored.

Figure 5: Experience of spending more time than intended when playing slots

A line graph showing the number of players spening more time than intended when playing slots. Data from the graph is provided in the following table.

Experience of spending more time than intended when playing slots.
Statement September 2021 (percentage) December 2021 (percentage) March 2022 (percentage)
I spend more time than I intend to when playing online slots games 42% 34% 37%
Base size (individuals) 325 268 330
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