Report

Assessment of online games design changes

Gambling Commission report focusing on research conducted into the impact of the online gambling games design changes.

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Published
8 June 2023

Last updated
31 August 2022 - Changes

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Contents

• Assessment of online games design changes

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• Executive summary
• Introduction
• • Background and approach
  • Theory of Change
• Methodology and limitations
• • Methodology for key sources
  • Limitations
• Outcomes
• • Reduced play intensity
  • Consumer awareness
  • Reduced binge gambling
  • Gambling within consumer means
  • Complaints
  • Safer gambling measures
  • Increased trust in gambling providers
  • Reduced 'problem gambling' rates
• Assumptions
• • Staking behaviour
  • Session length
  • Use of multiple tabs
  • Games design
  • Displacement to other games
  • Time and position
  • Loss chasing
  • Displacement to other markets
  • Inconvenience for gamblers
• Conclusions and next steps
• Appendices

c) Average number of persons employed

The average number of whole-time equivalent persons employed during the year was as follows.

Average number of persons employed – audited information.

Data definitions	Permanently employed staff	Temporarily employed staff	2021-22 Total (£'000s)	2020-21 Total (£'000s)
Directly employed	295	24	319	327
Agency staff	-	2	2	11
Total	295	26	321	338

Number of Senior Staff by grade

The total number of Senior Staff by grade was as follows.

Number of Senior Staff by grade.

Grade	2021-22	2020-21
17	1	1
16	4	6
15	2	4
Non-executive directors	9	9
Total	16	20

The Commission have seven Executive Directors and the nine Non-Executive Directors, these are the only staff categorised as being at a grade equivalent to the senior civil service.

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Last updated: 31 August 2022

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