Report
Annual report and accounts 2024 to 2025
The Gambling Commission's 2024 to 2025 annual report and accounts. For the period 1 April 2024 to 31 March 2025.
Contents
- Foreword
- Performance report
- Accountability report
- Financial statements
- Notes on the accounts
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- Statement of accounting policies
- Statement of operating costs by operating segment
- Expenditure
- Income cash receipts
- Property, plant and equipment
- Right of use assets
- Intangible assets
- Financial instruments
- Cash and cash equivalents
- Trade and other receivables
- Trade and other payables
- Provisions and charges
- Retirement benefit obligations
- Lease liabilities
- Contingent liabilities disclosed under IAS 37
- Related party transactions
- Amounts of income to the Consolidated Fund
- Events after the reporting period
- Appendices
Corporate enablers
Delivering successful outcomes in each of our 5 areas of strategic focus is dependent on a number of cross-cutting activities that underpin all our work. During 2024 to 2025 we focused on the following:
Develop a new people strategy and implement priority actions
During 2024 to 2025, we developed a People and Culture Strategy designed to ensure we can deliver the ambitious programme of work we set out in our corporate strategy. We identified 5 key priorities: organisational culture; attraction and retention; talent management; learning, skills and capability; and enhancing the 'People Services' function.
We have started work to enhance our employee value proposition which will improve our ability to attract, recruit and retain talent. For 2024 to 2025, our focus has been on the pay and reward aspect, with changes initiated to improve our competitiveness and target key talent hot spots.
We have worked to embed equality, diversity and inclusion into our everyday work knowing that this will enable us to deliver better outcomes. We have continued to improve representation in line with the ambitions set out in our diversity and inclusion strategy. Our diversity networks are an important feature of our workplace offer and are contributing to colleagues feeling that they belong at the Gambling Commission. This has resulted in 89 percent of colleagues agreeing that the Commission is committed to creating an inclusive place to work in the 2024 annual Great Place to Work® UK survey. Additionally, we attained Level 2 accreditation with the Disability Confident scheme which, together with internal colleague perception, enhances our reputation as an inclusive employer.
We were also recognised as one of the UK's Best Workplaces for Development™, Women™ and Wellbeing™ 2024 by Great Place To Work® UK.
Enhance cooperation with international regulators
Gambling is a global business, increasingly with the same large scale operator groups active around the world and with similar challenges and questions facing regulators across continents. During 2024 to 2025, we increased our international regulatory engagements, supporting newer regulators in the creation of their regimes and continuing to work at an operational level with those regulators with whom we had an existing relationship.
We have overseen greater levels of information and data sharing across regulators. Through our joint work with domestic partners, such as the Information Commissioner’s Office (ICO), and international stakeholders, we have put in place a robust and transparent agreement framework. This has been adopted as the model framework through which broader information sharing agreements are being agreed by international partners.
We to continue to build our international network, understanding and influencing by engaging with individual jurisdictions and international regulator groups. Illegal gambling is a major area of collective international concern and a key example of this engagement. We are a founding member and current chair of the International Association of Gambling Regulators (IAGR) working group on illegal gambling. This has helped us to forge closer ties with over 35 like-minded jurisdictions around the world, coordinating action in relation to third-party technology, payments and social media companies.
Additionally, we have placed lottery-specific issues front and centre of discussions with international partners and have made efforts to ensure that they will be discussed further at upcoming conferences. We have started the process of creating a framework for the international regulatory community to discuss these issues, which is one of our priorities for international engagement in 2025 to 2026.
Last updated: 15 October 2025
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