Report

Annual report and accounts 2024 to 2025

The Gambling Commission's 2024 to 2025 annual report and accounts. For the period 1 April 2024 to 31 March 2025.

---

Published
15 October 2025

Last updated
30 September 2026 - Changes

Document actions
Print or save (opens in new tab)

Contents

• Annual report and accounts 2024 to 2025

---

• Foreword
• Performance report
• • Introduction
  • The organisation
  • Financial performance analysis
  • Complaints
  • Sustainability
• Accountability report
• • Overview
  • Corporate governance report
  • Remuneration report
  • Staff report
  • Parliamentary accountability and audit report
  • The report of the Comptroller and Auditor General to the Houses of Parliament
• Financial statements
• • Statement of comprehensive net expenditure
  • Statement of financial position for the year ended 31 March 2025
  • Statement of cash flow for the year ended 31 March 2025
  • Statement of changes in taxpayers' equity for the year ended 31 March 2025
• Notes on the accounts
• • Statement of accounting policies
  • Statement of operating costs by operating segment
  • Expenditure
  • Income cash receipts
  • Property, plant and equipment
  • Right of use assets
  • Intangible assets
  • Financial instruments
  • Cash and cash equivalents
  • Trade and other receivables
  • Trade and other payables
  • Provisions and charges
  • Retirement benefit obligations
  • Lease liabilities
  • Contingent liabilities disclosed under IAS 37
  • Related party transactions
  • Amounts of income to the Consolidated Fund
  • Events after the reporting period
• Appendices
• • Annex A - Key operational data
  • Annex B - Performance by Business Plan Deliverable in 2024 to 2025

Consumer research

As part of their consultation responses, the trade associations representing the casino, AGC and bingo sectors submitted the results of consumer research undertaken on their behalf by Chrysalis Research.

This research found that:

• consumers in the casino and AGC sectors were, in the main, supportive of the provision of limit setting functionality and 30 second breaks in play. For bingo consumers, there was not much of a difference between those favouring or opposing the limit setting proposal (36 percent for, 38 percent against) whilst they were slightly more opposed to the break in play increasing to 30 seconds (37 percent for, 43 percent against)
• consumers in the casino sector were, in the main, supportive of the concept of staff monitoring and interventions (38 percent for, 13 percent opposed) although they were against the default thresholds proposed. AGC customers were broadly supportive of the concept of staff alerts (42 percent for, 33 percent against) whilst the majority of bingo consumers surveyed were opposed to staff alerts (27 percent for, 53 percent against).

We would welcome the trade associations publishing the full reports so that all interested stakeholders can review the findings.

---

Last updated: 30 September 2026

Show updates to this content

No changes to show.