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Consultation response

Remote customer interaction: Consultation Response

This response document sets out our conclusions and actions in relation to the consultation around remote customer interaction.

Published
14 April 2022

Last updated
14 April 2022 - Changes

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Contents

Proposal 3 - Requirement to act

Contents

  1. Requirement to act An overview of proposal 3 which focuses on requirement to act
  2. Consultation questions on requirement to act The consultation questions that were asked on requirement to act
  3. Respondents’ views on requirement to act A summary of the respondents' views on requirement to act
  4. Our position on requirement to act Our conclusion and position following respondents' views on requirement to act
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Remote customer interaction - Proposal 2 - Identifying customers at risk of harm Next section
Remote customer interaction - Proposal 4 - Evaluation of effectiveness
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