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Consultation response

Remote customer interaction: Consultation Response

This response document sets out our conclusions and actions in relation to the consultation around remote customer interaction.

Published
14 April 2022

Last updated
14 April 2022 - Changes

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Contents

Proposal 4 - Evaluation of effectiveness

Contents

  1. Evaluation of effectiveness An overview of proposal 4 which focuses on evaluation of effectiveness
  2. Consultation questions on evaluation of effectiveness The consultation questions that were asked on evaluation of effectiveness
  3. Respondents’ views on evaluation of effectiveness A summary of the respondents views on evaluation of effectiveness
  4. Our position on evaluation of effectiveness Our conclusion and position following respondents' views on evaluation of effectiveness
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Remote customer interaction - Proposal 3 - Requirement to act Next section
The LCCP provision
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