Consultation response
Remote customer interaction: Consultation Response
This response document sets out our conclusions and actions in relation to the consultation around remote customer interaction.
Contents
- Summary
- Next steps
- Introduction
- Proposal 1 - Overall requirements and process
- Overall requirements and process
- Consultation questions on overall requirements and process
- Respondents’ views on overall requirements and process
- Our position on overall requirements and process
- Proposal 2 - Identifying customers at risk of harm
- Identifying customers at risk of harm
- Consultation questions on identifying customers at risk of harm
- Respondents’ views on identifying customers at risk of harm
- Our position on identifying customers at risk of harm
- Proposal 3 - Requirement to act
- Requirement to act
- Consultation questions on requirement to act
- Respondents’ views on requirement to act
- Our position on requirement to act
- Proposal 4 - Evaluation of effectiveness
- Evaluation of effectiveness
- Consultation questions on evaluation of effectiveness
- Respondents’ views on evaluation of effectiveness
- Our position on evaluation of effectiveness
- The LCCP provision
2 - Section 153 principles
5.19. S.153 of the Act provides that, in exercising its functions under Part 8 of the Act, a licensing authority shall aim to permit the use of premises for gambling in so far as it thinks it is:
- a. in accordance with any relevant code of practice under s.24 (the LCCP)
- b. in accordance with any relevant guidance issued by the Commission under s.25 (this guidance)
- c. reasonably consistent with the licensing objectives (subject to a and b above)
- d. in accordance with the licensing authority’s statement of licensing policy (policy statement) (subject to a to c above).
5.20. Whilst there is a presumption in favour of permitting the relevant premises to be used for gambling, the licensing authority may not do so unless satisfied that such use would be in accordance with this guidance, any relevant Commission code of practice, its own statement of licensing policy, and the licensing objectives.
5.21. In the unlikely event that a licensing authority perceives a conflict between a provision of a Commission code of practice or this guidance, and its own policy statement or view as to the application of the licensing objectives, the structure of s.153 makes it clear that the Commission’s codes and this guidance take precedence.
5.22. In determining applications for premises licences, the Act explicitly sets out two principles that licensing authorities should not have regard to:
- s.153 makes it clear that in deciding whether or not to grant a licence, a licensing authority must not have regard to the expected demand for gambling premises that are the subject of the application
- s.210 (1) of the Act states that ‘in making a decision in respect of an application...a licensing authority should not have regard to whether or not a proposal by the applicant is likely to be permitted in accordance with law relating to planning or building’.
5.23. A licensing authority is therefore afforded significant scope to exercise its powers under s.153 on the grounds that it does not encroach on the two principles set out above.
5.24. The requirements in s.153 are subject to the licensing authority’s power under s.166 to resolve not to issue casino premises licences. This means that a resolution not to issue a casino premises licence applies regardless of the matters set out in s.153.
Last updated: 11 May 2023
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