Consultation response
Remote customer interaction: Consultation Response
This response document sets out our conclusions and actions in relation to the consultation around remote customer interaction.
Proposal 1 - Overall requirements and process
Contents
- Overall requirements and process An overview of proposal 1 which focuses on overall requirements and process
- Consultation questions on overall requirements and process The consultation questions that were asked on overall requirements and process
- Respondents’ views on overall requirements and process A summary of the respondents views on overall requirements and process
- Our position on overall requirements and process Our conclusion and position following respondents' views on overall requirements
Remote customer interaction - Introduction Next section
Remote customer interaction - Proposal 2 - Identifying customers at risk of harm
Last updated: 14 April 2022
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