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4 ‘Fair and open’ provisions

4.2.6 - Display of rules – betting

Applies to:

All general betting and betting intermediary licences, except remote betting intermediary (trading rooms only) licences.

Social responsibility code

Compliance with these is a condition of licences; therefore any breach of them by an operator may lead the Commission to review the operator’s licence with a view to suspension, revocation or the imposition of a financial penalty and would also expose the operator to the risk of prosecution.

  1. Licensees must set out within the full rules that they make available, the core elements for the acceptance and settlement of bets. These rules must cover:

    1. the circumstances under which the operator will void a bet;
    2. treatment of errors, late bets and related contingencies;
    3. availability of odds for any ante-post, early show or starting price betting, and treatment of place, forecast bets etc;
    4. treatment of withdrawals, non-runners, and reformed markets;
    5. maximum payout limiting liability for a specific betting product or generally;
    6. any charges made to customers for the use of betting services or products, and how these are calculated (including deductions from winnings for commission, or in respect of withdrawn horses etc);
    7. means or medium by which the outcome of an event will be determined;
    8. the rules for the event itself to be specified (for example, horserace bets only to be accepted; where the racing is subject to British Horseracing Authority rules);
    9. where bets are accepted on ‘pari-mutuel’ terms; and
    10. any special arrangements for settling bets on ‘coupled’ horses.
  2. Where special rules have been agreed in relation to a particular bet these must not be overridden by any conflicting rules or subsequent rule changes.

  3. Licensees must issue a betting slip or an electronic acknowledgement (other than in the case of telephone betting) for each transaction which includes information as to the operator’s name and contact details, and words equivalent to ‘Bets are accepted in accordance with the operator’s rules’.

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