Gambling Behaviour 2015 to 2023: Quarterly telephone survey trends
Review of gambling behaviours, 2015 to 2023
The quarterly telephone tracker was conducted by Yonder Consulting on behalf of the Gambling Commission from March 2015 to the final survey in March 2023. This report looks to review the results of the last 8 years, exploring overall key trends found in gambling participation, behaviour and attitudes across that period. During this time gambling has seen various changes that may provide context to the survey results.
Beginning of the quarterly telephone tracker.
National Lottery Lotto increase number of balls to 59.
EuroMillions HotPicks launched.
Changes to National Lottery Lotto draw rules and discontinuation of Lotto Millionaire raffle.
Industry agreed voluntary ban on advertising betting during televised live sport before the watershed.
National Lottery Set for Life launches.
Fixed Odds Betting Terminal maximum stake cut to £2.
First lockdown of the Covid-19 pandemic.
Safeguards for VIP schemes came into effect.
All gambling operators open by May 2021 following pandemic lockdown restrictions.
Gambling Commission enhanced protections on online slot games came into effect.
Gambling Commission rules for protecting at risk customers came into effect.
Final fieldwork period for the quarterly telephone tracker.
Gambling Behaviour 2015 to 2023: Methodology
Last updated: 11 May 2023
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