The right to vary a promotion
Not to use, enforce, or seek to rely on any term in a consumer contract or notice which has the object or effect of:
- permitting an operator to vary or discontinue a Promotion, or any part of it, in respect of a consumer who has opted into the Promotion, made a deposit in expectation of receipt of a Bonus, and/or commenced play in relation to the Promotion prior to the date of the communication of the variation, other than where necessary to prevent fraud or other similar unlawful behaviour
- reserving absolute discretion to an operator to determine either:
(i) its liability to a consumer
(ii) a consumer’s legal rights under the terms of a Promotion.
What you should do
Operators must not have any terms which allow them to vary or stop a promotion once a player has signed up. However, occasionally there may be a legitimate need to amend the terms of a promotion before a player has signed up to it, for example, to manage/prevent fraud and other unlawful behaviour.
What not to do
Operators must only amend the terms of a promotion before a player has signed up to it. Terms must not be changed after a player has opted to take part.
Example of what not to do
"We will use our sole discretion to amend and modify the terms and conditions at all times. This may include withdrawing the promotion if considered appropriate".
Compulsory publicity Next page
Maximum withdrawal limits
Last updated: 15 February 2022
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