Cookies on the Gambling Commission website

The Gambling Commission website uses cookies to make the site work better for you. Some of these cookies are essential to how the site functions and others are optional. Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.

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Our use of cookies

Google Analytics

We use Google Analytics software (Google Analytics 4) to collect anonymised information about how you use this site. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

We do not allow Google to use or share the data about how you use this site.

Google Analytics stores information about:

  • how you got to the site
  • the pages you visit and how long you spend on each page
  • what you click on while visiting the site.

Find details about Google Analytics cookie usage on websites (opens in new tab)

Microsoft Clarity

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to make improvements to the website.

Website usage data is captured using ‘first’ and ‘third-party’ cookies and other tracking technologies for site optimization, fraud, and security purposes.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement (opens in new tab).

YouTube videos

Some website pages may contain content from other sites, like YouTube, which may set their own cookies. These sites are sometimes called ‘third party’ services. This tells us how many people are seeing the content and whether it’s useful.

In addition, if you share a link to one of our website pages, the service you share it on (for example, Facebook) may set a cookie. We have no control over cookies set on other websites – you can turn them off, but not through us.

Cookies use

Find details about the cookies we use on the Gambling Commission website.

The following table details what cookies we use within our services.

What cookies we use within our services.
Service Name Purpose Expires If disabled
Application online .AppOnline Anti-forgery token to prevent fraudulent use of form submissions On browser close Service will not be usable
Application online ASP.NET_SessionId Session ID On browser close Service will not be usable
Apply for a personal licence .AspNetCore.Antiforgery.<UniqueId> Anti-forgery token to prevent fraudulent use of form submissions On browser close Service will not be usable
Apply for a personal licence GCAuth Session ID On browser close Service will not be usable
Apply for a personal licence GCSession Session ID while in a specific application On browser close Service will not be usable
eServices _RequestVerificationToken_<UniqueId> Anti-forgery token to prevent fraudulent use of form submissions On browser close Enables fraudulent activity and rogue form submissions
eServices Eservices Session ID for the user On browser close Service will not usable
eServices Eservices.AccountUser Session ID for the account the user is logged in as 1 hour Service will not be usable
eServices .OLEOnline Randomly generated session ID On browser close Service will not be usable
LA returns GCOR Anti-forgery token to prevent fraudulent use of form submissions On browser close Service will not be usable
LA returns ASP.NET_SessionId Session ID On browser close Service will not be usable
Manage your personal licence ai_session This is a unique anonymous session identifier cookie.

Cookies set by Microsoft Application Insights, which allow Insights to monitor the health and status of the server and website.		 On browser close Performance information will not be collected
Manage your personal licence ai_user This is a unique user identifier cookie enabling counting of the number of users accessing the application over time.

Cookies set by Microsoft Application Insights, which allow Insights to monitor the health and status of the server and website.		 1 year Performance information will not be collected
Manage your personal licence .AspNetCore.Antiforgery.<UniqueId> Anti-forgery token to prevent fraudulent use of form submissions On browser close Service will not be usable
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Last updated: 17 July 2023

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Updated following content review.

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