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How long we keep the information

We operate under a detailed data retention policy which sets out how long certain categories of data will be retained and/or how often certain data will be reviewed for the purpose of assessing whether it needs to be retained. We have four main retention periods:

  • 25 years: for data relating to research
  • 10 years for data associated with contracts that we have entered into and also for enforcement activities
  • 5 years for data relating to Regulation of Investigatory Powers Act 2000, intelligence activities and reports, licensee and operator documents (including correspondence, reports, reviews and assessments)
  • 3 years for data relating to call centre records and complaints.

Fourth National Lottery Licence

Personal data collected and processed for the purposes of fit and proper checks on Applicants (and other key individuals) of the Fourth National Lottery Licence shall be retained until August 2025.

Personal data collected and processed for the purposes of fit and proper checks on the licensee of the Fourth National Lottery Licence (the successful Applicant and other key individuals) shall be retained for the life of licence plus 7 years.

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Last updated: 20 December 2021

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