Report

Gambling participation in 2019: behaviour, awareness and attitudes

A report providing an overview of consumer gambling behaviour in Great Britain in 2019

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Published
3 February 2020

Last updated
22 February 2022 - Changes

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Contents

• Gambling participation in 2019: behaviour, awareness and attitudes

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• Executive summary
• Preface
• Gambling participation
• How many people gamble
• What people gamble on
• How people gamble
• How often people gamble
• Problem and at-risk gambling
• Online gambling behaviour
• Devices used
• Location of online gambling
• In-play betting
• Number of accounts
• eSports
• Consumer analysis
• Self-exclusion and gambling management tools
• Information to players
• Terms and conditions
• Complaints
• Social media and advertising
• Social gaming
• Perceptions and attitudes
• Perceptions
• Attitudes towards gambling
• Public opinion on gambling policy
• Appendix – methodology
• Gambling participation
• Problem and at-risk gambling
• Full PGSI and DSM-IV screens
• Online gambling behaviour

Consumer analysis

Contents

1. Self-exclusion and gambling management tools A summary of the analysis of the online survey regarding self-exclusion and gambling management tools
2. Information to players A summary of the analysis of the online survey regarding information to provided to players
3. Terms and conditions A summary of the analysis of the online survey regarding terms and conditions
4. Complaints A summary of the analysis of the online survey regarding complaints
5. Social media and advertising A summary of the analysis of the online survey regarding social media and advertising
6. Social gaming A summary of the analysis of the online survey regarding social gaming

Previous section
Gambling participation in 2019: Online gambling behaviour Next section
Gambling participation in 2019: Perceptions and attitudes

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Last updated: 22 February 2022

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