Report

ABSG Progress Report on the National Strategy to Reduce Gambling Harms – Year Two

ABSG - Year two Progress Report on the National Strategy to Reduce Gambling Harms

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Published
7 July 2021

Last updated
25 June 2021 - Changes

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Contents

• ABSG Progress Report on the National Strategy to Reduce Gambling Harms – Year Two

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• Executive summary
• Recommendations
• Introduction
• • Introduction
  • Background
  • Impact of coronavirus (COVID-19) on partnership working
  • Trends in gambling
  • Gambling Act Review
  • Online harms
• Delivery and governance
• • Delivery and governance
  • Progress involving people with lived experience of gambling harms.
  • Mixed picture of national strategic co-ordination of implementation
  • Metrics for measuring harm
  • Evaluation of policy
  • Funding
  • Research
• Prevention and education
• • Prevention and education
  • Improved regulatory protections
  • Suicide and gambling
  • Improved profile of gambling harms as a public health issue
  • Increased engagement from the financial services sector
  • Gambling is not yet fully integrated with local public health activity
  • Increased education and awareness raising activity
• Treatment and support
• • Treatment and support
  • Expansion of treatment and support services in new areas
  • The evidence base for treatment is developing but incomplete
  • Need for more integrated treatment services
  • Clarification of referral pathways required
  • Triage and completed treatments
  • Lack of independent quality assurance
  • Follow-up support
• Conclusions
• Annex 1: Priority Metrics for measurement of National Strategy to Reduce Gambling Harms

1 - Prevention and education

This section reviews progress in relation to the strategic objective of Prevention and Education.

Summary of findings – Prevention and Education

Strengths

• regulatory changes on safer game design and testing more stringent monitoring of ‘high value customers’
• new age restrictions for under-18s on scratchcards and other National Lottery products
• improved use of ad-tech to control marketing online
• customer interaction and affordability consultation
• increased focus and activity on this issue by the financial sector
• new targeted education campaigns and digital innovations
• multi-agency city-wide collaborations
• increased number of support services delivered by and with involvement of people with lived experience of gambling harms.

Weaknesses

• very little progress on addressing gambling related suicide
• limited progress on establishing a single customer view
• slow progress on integration of gambling harm prevention work into existing public health activities and infrastructure
• limited progress on establishing local area data collection to inform prevention and identify harms
• limited evaluation of impact of education campaigns
• limited information to assess the effectiveness of player messaging and other actions taken by industry to reduce harm in its customers.

Next section
Improved regulatory protections

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Last updated: 25 June 2021

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