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Understanding the impact of gambling harm

In 2018, the Gambling Commission published research (Wardle et al 2018) on understanding the full range of gambling harms and the impact this can have on society. This research defined gambling harms as ‘the adverse impacts from gambling on the health and wellbeing of individuals, families, communities and society’. This can include loss of employment, debt and crime – gambling harms can also have detrimental impacts on physical and mental health and relationships, and at its worst, gambling can contribute to loss of life through suicide.

Gambling harms cannot be solely measured in terms of finance and resources. This is why we expect you to use a range of indicators in order to identify customers who may be experiencing harms.

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Identifying the right customers
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Using the right indicators for your business
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