Guidance

Regulatory decisions: Procedures and guidance for regulatory hearings

Guidance to assist Directors or the Regulatory Panel to carry out their regulatory functions in accordance with our policies and procedures and to comply with the law.

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Published
16 May 2022

Last updated
1 May 2024 - Changes

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Contents

• Regulatory decisions: Procedures and guidance for regulatory hearings

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• 1 - Introduction
• • The purpose of this guidance
  • Scheme of delegations
  • Referral of case to a regulatory hearing
  • The legal framework for decision making
  • Conflicts of interest
• 2 - Preparing for the hearing
• • Introduction
  • Documentary and other evidence
  • Case management hearings
• 3 - The hearing
• 4 - The decision making process for regulatory decisions
• • Determining the facts
  • Deciding what should be done in the light of the facts found

Summary of responses and our position - Game design

Contents

1. Proposal 1: Player-led 'spin stop' features Response to proposals to widen the RTS prohibition on features designed to reduce the time for the result to be known to all online gambling products.
2. Proposal 2: Speed of play Response to proposals to introduce a minimum spin speed for casino games to their reduce risk and intensity.
3. Proposal 3: Autoplay Response to proposal to extent the prohibition of the autoplay feature to all online games.
4. Proposal 4: Effects that give the illusion of 'false wins' Response to proposal to extend the prohibition of wins less than or equal to original stake.
5. Proposal 5: Operator-led simultaneous products Response to proposal to widen the restriction on playing multiple games simultaneously to all gaming and betting on virtual events.
6. Proposal 6: Display of net position and time spent Response to proposal to extend requirement to display the amount of time and spend on all casino products.
7. Proposal 7: Information security standards Response to proposal to introduce one new section of the ISO27001 2022 standard as a requirement in RTS security audits.
8. Costs, timings and testing of games Response to proposal to the costs, timings and testing of games.

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Last updated: 1 May 2024

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