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Regulatory decisions: Procedures and guidance for regulatory hearings

Guidance to assist Directors or the Regulatory Panel to carry out their regulatory functions in accordance with our policies and procedures and to comply with the law.

Case management hearings

In exceptional circumstances it may be necessary for there to be a case management hearing, at which the Regulatory Panel or Director may issue directions about the future conduct of the case. For example, the Panel or Director may give directions about the service of documents or about who they expect to attend the substantive hearing on behalf of the applicant or the Gambling Commission.

If directions are issued, a formal record of the directions will be sent to the licensee within seven days of the case management hearing. Any such directions are binding on both the licensee and the Commission’s representatives. In the event that directions are not complied with the Panel or Director may draw such inference as it considers appropriate in relation to the credibility of evidence or any other relevant matters.

These case management provisions are without prejudice to the ability of the Panel or Director at the substantive hearing to give such directions for the management of the case as they see fit.

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