Guidance

Regulatory decisions: Procedures and guidance for regulatory hearings

Guidance to assist Directors or the Regulatory Panel to carry out their regulatory functions in accordance with our policies and procedures and to comply with the law.

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Published
16 May 2022

Last updated
1 May 2024 - Changes

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Contents

• Regulatory decisions: Procedures and guidance for regulatory hearings

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• 1 - Introduction
• • The purpose of this guidance
  • Scheme of delegations
  • Referral of case to a regulatory hearing
  • The legal framework for decision making
  • Conflicts of interest
• 2 - Preparing for the hearing
• • Introduction
  • Documentary and other evidence
  • Case management hearings
• 3 - The hearing
• 4 - The decision making process for regulatory decisions
• • Determining the facts
  • Deciding what should be done in the light of the facts found

Introduction - Changes to Regulatory Panels consultation

On 26 July 2023 we issued our consultation on changes to Panels. The consultation ran for 12 weeks until 18 October 2023.

We received 140 written responses to the consultation from the following categories of respondents:

• 83 from members of the public
• 8 from a person representing a charity and/or non-profit
• 19 from individuals representing a gambling business
• 1 from a person representing a licensing authority or other regulator
• 4 from individuals representing a professional body, including academic organisations
• 5 from individuals representing a trade association
• 11 from individuals responding in a personal capacity who are working or have worked in a gambling business
• 9 from academics responding as an individual.

A large number of the responses to the consultation on changes to Panels did not answer the questions asked. They raised concerns about other topics or were generally unfavourable about the Gambling Commission.

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Last updated: 1 May 2024

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