Guidance
Customer interaction guidance - for remote gambling licensees (Formal guidance under SR Code 3.4.3)
Customer interaction guidance for remote gambling licensees (Formal guidance under SR Code Provision 3.4.3).
Contents
- Introduction
- Section A - General requirements
- Section B - Identify
- Section B - Identify - Requirement 3
- Section B - Identify - Requirement 4
- Section B - Identify - Requirement 5
- Section B - Identify - Requirement 6
- Section B - Identify - Requirement 7
- Section C - Act
- Section C - Act - Requirement 8
- Section C - Act - Requirement 9
- Section C - Act - Requirement 10
- Section C - Act - Requirement 11
- Section D - Evaluate
Section A - General requirements
Contents
- Section A - General requirements - Requirement 1 Customer interaction guidance - Requirement 1 - Minimise the risk of customers experiencing harms associated with gambling.
- Section A - General requirements - Requirement 2 Customer interaction guidance - Requirement 2 - Take into account the Gambling Commission's guidance.
Introduction - Customer interaction guidance for remote gambling licensees (SR Code 3.4.3) Next section
Section B - Identify - Customer interaction guidance for remote gambling licensees (SR Code 3.4.3)
Last updated: 23 August 2023
Show updates to this content
Guidance updated following the 'Remote customer interaction - consultation on guidance'.