Contents
- Privacy policy
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1.General
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2.Financial requirements
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3.Protection of children and other vulnerable persons
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4.‘Fair and open’ provisions
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5.Marketing
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6.Complaints and disputes
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7.Gambling licensees’ staff
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8.Information requirements
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9.Gaming machines in gambling premises
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10.Assessing local risk
- What is personal data and special category data?
- What personal data do we collect, for what purpose, and what is the basis for doing so?
- Licence applicants and National Lottery vetting
- People who already hold an operating and or personal licence
- People we are investigating/regulatory action
- Complainant data
- Gambling Commission Consultations
- What are cookies?
- Our use of cookies
- How we use information website and digital service users provide us with
- User research
- Links to other websites
- How long we keep the information
- Keeping your personal information secure
- Obtaining data from third parties
- Who we share personal data with
- Your rights
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to object processing
- Law enforcement processing
- Accessing your personal data
- Overseas transfers
- Changes to this privacy statement
- Stakeholder events privacy notice
- How to contact us
- Recruitment privacy notice 2024
- Monitoring social media
- How to complain privacy policy
- Do you need any extra help?
- Regular Feed of Operator Core Data (ROCD) (Pilot Project)
Our use of cookies
With your permission, we use cookies to collect anonymised information about how you use this website and other Gambling Commission digital services. Cookies cannot be used to identify you personally and we do not use cookies for collecting user information. Find out more about our website cookie policy and digital services cookie policy.
Essential cookies
Essential cookies do things like:
- remember the notifications you have seen so we do not show them to you again
- remember your progress through a form
- enable core functionality such as website registration, security, network management and accessibility.
We do not need to ask permission to use essential cookies. These cookies always need to be on however they can be deleted by changing the settings on your browser.
Analytics (optional) cookies
Analytics cookies collect information about:
- how you got to the website or digital service
- the pages you visit and how long you spend on each page
- what you click on whilst visiting the website or digital service.
These cookies provide us with statistics and do not collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.
Google Analytics
With your permission, we use Google Analytics software (Google Analytics 4) to collect anonymised information about how you use our website or digital services. We do this to help make sure the website and our digital services are meeting the needs of its users and to help us make improvements.
We do not allow Google to use or share the data about how you use this website or digital service.
Find details about Google Analytics cookie usage (opens in new tab).
Microsoft Clarity
With your permission, we use Microsoft Clarity to capture how you use and interact with our website and our digital services through behavioural metrics, heatmaps, and session replay. We do this to help make sure the website and our digital services are meeting the needs of its users and to help us make improvements.
For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement (opens in new tab).
Third party cookies
Some website pages may contain content from other websites, such as YouTube, which may set their own cookies. These websites are sometimes called ‘third party’ services. This tells us how many people are seeing the content and whether it is useful.
In addition, if you share a link to one of our website pages, the service you share it on (for example, Facebook) may set a cookie.
We have no control over cookies set on other websites – you can turn them off, but not through us.
Any changes to how your cookie data is processed will be promptly reflected in this policy and will immediately apply to you and your data. If these changes affect how your data is processed, the Commission will take reasonable steps to let you know.
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How we use information website and digital service users provide us with