Contents

• Privacy policy
• 1.
  General
• 2.
  Financial requirements
• 3.
  Protection of children and other vulnerable persons
• 4.
  ‘Fair and open’ provisions
• 5.
  Marketing
• 6.
  Complaints and disputes
• 7.
  Gambling licensees’ staff
• 8.
  Information requirements
• 9.
  Gaming machines in gambling premises
• 10.
  Assessing local risk
• What is personal data and special category data?
• What personal data do we collect, for what purpose, and what is the basis for doing so?
• Licence applicants and National Lottery vetting
• People who already hold an operating and or personal licence
• People we are investigating/regulatory action
• Complainant data
• Gambling Commission Consultations
• What are cookies?
• Our use of cookies
• How we use information website and digital service users provide us with
• User research
• Links to other websites
• How long we keep the information
• Keeping your personal information secure
• Obtaining data from third parties
• Who we share personal data with
• Your rights
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to object processing
• Law enforcement processing
• Accessing your personal data
• Overseas transfers
• Changes to this privacy statement
• Stakeholder events privacy notice
• How to contact us
• Recruitment privacy notice 2024
• Monitoring social media
• How to complain privacy policy
• Do you need any extra help?
• Regular Feed of Operator Core Data (ROCD) (Pilot Project)

Who we share personal data with

Your data may be shared with third parties who fulfil a service on our behalf, and under our express instructions. It may also be shared with other bodies where it is necessary to do so and where we are legally required or permitted to do so. This may include:

• third party payment processors
• relevant public authorities
• gambling operators
• sports governing bodies
• other regulators
• law enforcement agencies (including overseas).

We also share data with third parties for the purpose of vetting applicants. Such third parties include:

• Camelot
• Experian
• Disclosure and Barring Service and/or Disclosure Scotland
• Serious Fraud Office
• Her Majesty's Revenue and Customs
• Financial Conduct Authority.

Finally, in limited circumstances we share personal data with market research organisations for research purposes. Sharing data is primarily for the purpose of performing our regulatory functions such as assessing individuals’ suitability to be licensed, but it may also be necessary to share information for other reasons, such as the prevention and detection of crime or the collection of tax and gaming duty.

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Your rights