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  3. Consolidation of operator complaints and disputes data October 2019 – September 2020

Report

Consolidation of operator complaints and disputes data October 2019 – September 2020

The purpose of this report is to look at all operator complaints and disputes received by the Gambling Commission and analyse key issues, themes and trends

Published
21 October 2021

Last updated
8 December 2021 - Changes

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Contents

Introduction

This year has seen sustained regulatory activity resulting in more licence suspensions where we have needed to reduce risks to the licensing objectives and ensure adequate consumer protection at pace.

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