Cookies on the Gambling Commission website

The Gambling Commission website uses cookies to make the site work better for you. Some of these cookies are essential to how the site functions and others are optional. Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.

Set cookie preferences

You've accepted all cookies. You can change your cookie settings at any time.

Skip to main content
  1. Home
  2. About us
  3. Consolidation of operator complaints and disputes data October 2019 – September 2020

Report

Consolidation of operator complaints and disputes data October 2019 – September 2020

The purpose of this report is to look at all operator complaints and disputes received by the Gambling Commission and analyse key issues, themes and trends

Published
21 October 2021

Last updated
20 October 2021 - Changes

Document actions
Print or save (opens in new tab)

Contents

Appendix 1

Contents

  1. Gambling Commission, Contact Centre Complaints The total number of complaints received by Contact Centre for reporting period 2019-20
  2. Gambling Commission, Regulatory Return Complaints The total number of Regulatory Return complaints for reporting period 2019-20
  3. Resolver The total number of complaints received by Resolver for reporting period 2019-20
  4. Alternative Dispute Resolution (ADR) Total complaints received by Alternative Dispute Resolution (ADR)
Previous section
Recommendation - consolidation of operator complaints and disputes data Next section
Appendix 2 - Data source description
Is this page useful?
Back to top