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External Lottery Manager (ELM) question removal

Guidance for the External Lottery Manager (ELM) regulatory return type can be found within the Regulatory returns guidance - External Lottery Manager guidance.

Within the operational section the following questions will be removed for reporting periods with a start date on or after 1 July 2024:

  • Workforce information: Total number of employees
  • Operational events: Of which, disputes logged by the operator
  • Operational events: Self-excluded individuals opting to return to gambling.

Within the financial information section the following questions will be removed for reporting periods with a start date on or after 1 July 2024:

  • ELM percentage: ELM percentage of total proceeds collected (Gambling Commission lotteries, Local Authority lotteries).1

Within the other information section the following questions will be removed for reporting periods with a start date on or after 1 July 2024:

  • Other information: Any other information to support this return.

Notes

1 The question relating to the ELM percentage will be replaced by a new question ‘Total ELM management fees collected from Gambling Commission licensed society and local authority licences’.

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