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Conclusions

We have made a number of recommendations to help reduce online gambling harms, many of which will require greater levels of transparency from gambling operators, and a shift in culture at every level towards more proactive measures to protect consumers from harm. We propose that a useful next step would be to work with the Gambling Commission to consider how these are prioritised – taking account of (a) evidence of the scale and nature of the harm to be address (b) the resources required to implement (c) the likely impact. This would allow our recommendations to be considered alongside proposals from other stakeholders, most notably from experts by experience.

We recognise the online gambling sector changes at a relatively fast pace. Effective horizon scanning is important so that new risks are identified and addressed. We welcome the opportunities to collaborate with the Gambling Commission’s Digital Advisory Panel as this will create a valuable opportunity for ABSG to contribute to the identification of emerging risks.

Advisory Board for Safer Gambling

September 2019

Footnotes

1Assurance statements, Gambling Commission website. These are only applied at present to approximately 40 of the largest ‘high impact operators’.

2The Responsible Gambling Strategy Board’s advice on the National Strategy to Reduce Gambling Harms 2019-2022, RGSB February 2019, and Advice from the Responsible Gambling Strategy Board on online gambling, RGSB, April 2018.

3Evaluation protocol (opens in a new tab), Responsible Gambling Strategy Board, April 2016.

4The Responsible Gambling Strategy Board’s advice on the National Strategy to Reduce gambling Harms 2019-2022, RGSB February 2019, and Advice from the Responsible Gambling Strategy Board on online gambling, RGSB, April 2018.

5See the following.

6 Can behavioural insights be used to reduce risky play in online environments? (opens in a new tab) Behavioural Insights Team, October 2018 (Phase 1 report).

7Remote gambling research, interim report on phase 2, Revealing Reality, August 2017.

8Measuring gambling-related harms, a framework for action, Wardle et al, July 2018.

9The Responsible Gambling Strategy Board’s advice on the National Strategy to Reduce Gambling Harms 2019-2022, RGSB February 2019.

10Gambling Commission releases National Strategy to Reduce Gambling Harms Action Map National Strategy micro-site.

11We acknowledge that the Gambling Commission continues to monitor this situation closely and has provided feedback to help shape the development of this scheme.

12Block gambling transactions from your Monzo account, Monzo website, July 2018. Barclays lets customers block gambling transactions, Moneysaving expert website, December 2018.

13 Behavioural complexity of British gambling advertising, Newall, February 2017.

14Live-odds gambling advertising and consumer protection, Newall, Thobhani, Walasek, Meyer, PLOS One, June 2019.

15Is time up for mandated disclosure, Insight, FCA, March 2019.

16Advice from the Responsible Gambling Strategy Board on online gambling, RGSB, April 2018.

17Advice from the Responsible Gambling Strategy Board on online gambling, RGSB, April 2018.

18LeoVegas and Videoslots launch split-screen gaming innovation, ERG Global, News.

19Page 3, Interim synthesis report, The effect of gambling marketing and advertising on children, young people an vulnerable adults, Ipsos MORI, July 2019.

20 Harnessing new technology to tackle irresponsible gambling ads targeted at children, ASA and CAP news, April 2019. NB – action has been taken against the operators identified.

21Page 62, Interim synthesis report, The effect of gambling marketing and advertising on children, young people an vulnerable adults, Ipsos MORI, July 2019.

22Know the odds, Money and mental health Policy Institute, Policy note number 11, November 2017.

23 Tougher standards on gambling advertising announced (opens in a new tab),CAP news, Feb 2018.

24Page 7, Interim synthesis report, The effect of gambling marketing and advertising on children, young people an vulnerable adults, Ipsos MORI, July 2019.

25Page 4,Review of online gambling (PDF) (opens in a new tab) Gambling Commission, March 2018.

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