Guidance
LCCP Information requirements
Guidance for licence holders on the information requirements in the LCCP
10 - LCCP notifications (reporting suspicion of offences)
This section provides guidance to holders of gambling operating licensees on how to tell us about:
- information they know (or suspect) relates to offences under the Gambling Act 2005 (opens in a new tab)
- information they know (or suspect) relates to systematic, organised, or substantial money lending, and may be commercial in nature or involve money laundering or terrorist financing
- information they know (or suspect) relates to cheating – additional guidance.
Reporting suspicion of offences etc - non-betting licences
All operating licences except betting, betting intermediary, ancillary remote betting, betting host and remote betting intermediary (trading rooms only) licences
Licensees must as soon as reasonably practicable, in such form or manner as the Commission may from time to time specify, provide the Commission with any information that they know relates to or suspect may relate to the commission of an offence under the Gambling Act 2005, including an offence resulting from a breach of a licence condition or a code provision having the effect of a licence condition.
Your company must give us any information that it knows (or suspects) relates to an offence under the Gambling Act 2005 (opens in a new tab), including any offence arising because of a licence condition being broken.
Licence conditions and code provisions are contained within our Licence conditions and codes of practice.
If you have information relating to the above requirements, you must give this to us as soon as reasonably possible.
This information is to be reported to us via the LCCP notifications part of the eServices digital service (opens in a new tab) on our website. You must select the following type when entering this LCCP notification on eServices:
- LCCP Notification: Reporting offences/breaches
We do not prescribe what information should be entered into the LCCP Notification report, but it should include sufficient details of the offence, or suspected offence, for us to assess what action we may need to take. This information could include the details of businesses and / or persons involved, the offence, when it occurred, what has happened and actions by the licensee. Contact details of a person we can approach to ask for further information should also be included.
While it is acceptable for one licensee to provide information on behalf of another within a group, ultimate responsibility for the timing and content of the submission rests with the licence holder.
This reporting requirement applies to all operating licences except betting, betting intermediary, ancillary remote betting, betting host and remote betting intermediary (trading rooms only) licences. If you are a holder of any of these licences and have knowledge of, or suspect, an offence under the Gambling Act 2005 (opens in a new tab), refer to the guidance for LCCP Licence condition 15.1.2.
Reporting suspicion of offences etc - betting licences
All betting operating licences including betting intermediary, ancillary remote betting, betting host and remote betting intermediary (trading rooms only) licences
Licensees must as soon as reasonably practicable provide the Commission with any information, in such form or manner as the Commission may from time to time specify, from whatever source, that they:
know relates to or suspect may relate to the commission of an offence under the Act, including an offence resulting from a breach of a licence condition or a code provision having the effect of a licence condition
suspect may lead the Commission to consider making an order to void a bet under section 336 of the Gambling Act 2005.
Licensees who accept bets, or facilitate the making or acceptance of bets between others, on the outcome of horse races or other sporting events governed by one of the sport governing bodies included in Part 3 of Schedule 6 to the Gambling Act 2005 must as soon as reasonably practicable provide the sport governing body with relevant and necessary information, from whatever source, that they know or suspect may relate to a breach of betting rules applied by that governing body.
Your company must give us any information that it knows (or suspects) relates to an offence under the Gambling Act 2005 (opens in a new tab), including any offence arising because of a licence condition being broken.
Licence conditions and ordinary code provisions are contained within our Licence conditions and codes of practice.
You must also give us any information that you suspect may lead us to consider making an order to void a bet. Considerations we take into account when deciding when to void a bet are listed in the Gambling Act 2005, Section 336 (opens in a new tab).
The information about a known or suspected offence is to be reported to us via the LCCP notifications part of the eServices digital service (opens in a new tab) on our website. You must select the following type when entering this LCCP notification on eServices:
- LCCP Notification: Reporting offences/breaches
We do not prescribe what information should be entered into the LCCP Notification report, but it should include sufficient details of the offence, or suspected offence, for us to assess what action we may need to take. This information could include the details of businesses and/or persons involved, the offence, when it occurred, what has happened and actions by the licensee. Contact details of a person we can approach to ask for further information should also be included.
To report information that you suspect may lead us to consider making an order to void a bet, you must select the following type when entering this LCCP notification on eServices:
- LCCP Notification: Voiding a bet
Provide details of the bet, including when the bet was made, the persons involved and any details about the race, competition or other event or process to which the bet related, or was to be conducted in contravention of industry rules. Explain what information was supplied in connection with the bet that was insufficient, false, or misleading.
Any information which relates to sports betting integrity should be sent directly to the Sports Betting Intelligence Unit (SBIU) either by email to sbiu@gamblingcommission.gov.uk or other secure means as directed by the SBIU. You do not need to copy this information to our Intelligence team. When providing betting data to the SBIU you must use a standard template. To obtain a copy of this template, request a copy from the SBIU (quoting your operating licence or personal licence number).
If your company accepts bets on horse races or sporting events governed by one of the Sport Governing Bodies listed in the Gambling Act 2005, Schedule 6, Part 3 (opens in a new tab), or it provides help with making or accepting bets between others, you must also give the governing body relevant and necessary information, from whatever source, that you know or suspect may relate to a breach of betting rules applied by that governing body.
‘Betting rules’ includes any rule about bets which would be a regulated activity within the meaning of the Financial Services and Markets Act 2000, Section 22 (opens in a new tab). Details of betting rules for many of the Sport Governing Bodies can be found on the Sports Betting Group (opens in a new tab) website.
SBIU, in conjunction with the betting industry, has produced a Framework for Identifying Unusual or Suspicious Betting Patterns. The framework provides guidance to operators on identifying unusual and suspicious activity. It is available on request to licenced operators. Contact the SBIU if you need a copy.
Where it is unclear if information should be reported under this condition, you can email the SBIU or call on 0121 230 6939 to discuss the matter further.
If you have information relating to the above requirements, you must give this to us (and any relevant Sport Governing Bodies) as soon as reasonably possible.
While it is acceptable for one licensee to provide information on behalf of another within a group, ultimate responsibility for the timing and content of the submission rests with the licence holder.
These reporting requirements apply to all holders of betting operating licences including betting intermediary, ancillary remote betting, betting host and remote betting intermediary (trading rooms only) licences.
Reporting of systematic or organised money lending
All non-remote casino, non-remote bingo, general betting, adult gaming centre, family entertainment centre and remote betting intermediary (trading rooms only) licence
Licensees must as soon as reasonably practicable, in such form or manner as the Commission may from time to time specify, provide the Commission with any information relating to cases where they encounter systematic, organised or substantial money lending between customers on their premises, in accordance with the ordinary code provisions on money lending between customers.
Money-lending – casinos
All non-remote casino licences
There should be appropriate arrangements in place to cover any cases where it appears that the lending may be commercial in nature or may involve money laundering. In the latter case, the requirements in respect of reporting suspicious transactions must be followed. In all cases where the operator encounters systematic or organised money lending, a report should be made to the Commission.
Your company must give us any information that it knows (or suspects) relates to systematic, organised or substantial money lending, and may be commercial in nature or involve money laundering or terrorist financing.
This requirement is concerned with money lending between customers on gambling premises.
This information is to be reported to us via the LCCP notifications part of the eServices digital service (opens in a new tab) on our website. You must select the following type when entering this LCCP notification on eServices:
- LCCP Notification: Organised money lending
We do not prescribe what information should be entered into the LCCP Notification report, but it should include sufficient details of the money lending for us to assess what action we may need to take. This could include the details of businesses and/or persons involved, when it occurred, what has happened, the financial volumes involved, and actions taken by the licensee. Useful information about actions taken by your company would include telling us if the money lending has been reported to law enforcement and if the customers involved were barred by the licensee. Contact details for a person we can approach to ask for further information should also be included.
If your company decides that the lending appears to involve money laundering or terrorist financing, it must also reported in accordance with suspicious activity reporting arrangements. If you do submit a suspicious activity report (opens in a new tab), the unique reference number of the report must be reported to us as a key event under Licence condition 15.2.1 (15).
You must give us this information as soon as reasonably possible.
This reporting requirement applies to all holders of non-remote casino, non-remote bingo, general betting, adult gaming centre, family entertainment centre and remote betting intermediary (trading rooms only) licences.
Provision of information in respect of cheating
All betting operating licences including betting intermediary, ancillary remote betting and remote betting intermediary (trading room only)
In considering their obligations under licence condition 15.1.2 licensees should in particular keep in mind the scope of the offence of cheating. The Commission would expect to be notified of any information a licensee has which causes them to know or suspect that there has been interference or attempted interference with:
- an event which has taken or is taking place in Great Britain on which bets have been or are likely to be or to have been placed (whether in Great Britain or elsewhere)
- an event which has taken or is taking place outside Great Britain on which bets have been or are likely to be or to have been placed in Great Britain.
Cheating is defined in the Gambling Act 2005 (Section 42) (opens in a new tab). Known or suspected offences of cheating must be reported to us under Licence conditions 15.1.1 (reporting suspicion of offences - non-betting licences) and 15.1.2 (reporting suspicion of offences - betting licences). See the guidance for these requirements for details on how to report cheating to us.
Additionally, your company must give us any information it has about known or suspected interference (or attempted interference) with:
- an event in Great Britain on which bets have been or could be placed (whether in Great Britain or elsewhere)
- an event outside Great Britain on which bets have been or could be placed in Great Britain.
Any information which relates to sports betting integrity should be sent directly to the Sports Betting Intelligence Unit (SBIU) either by email to sbiu@gamblingcommission.gov.uk or other secure means as directed by the SBIU. When providing betting data to the SBIU you must use a standard template. To obtain a copy of this template, you must request a copy from the SBIU (quoting your operating licence or personal licence number).
Where it is unclear if information should be reported under this condition, you can call SBIU on 0121 230 6939 to discuss the matter further.
If you have information relating to the above requirements, you must give this to us as soon as reasonably possible.
This reporting requirement applies to all holders of betting operating licences including betting intermediary, ancillary remote betting and remote betting intermediary (trading room only).
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LCCP notifications (other reportable events)
Last updated: 15 April 2024
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