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Guidance

Information requirements from licensing authorities

Details on the information that we require from licensing authorities.

Guidance on questions in licensing authority returns

This page gives guidance on the questions you will need to answer in your licensing authority returns. This table provides guidance on the following question topics:

Inspections

Group Question Guidance
Inspections Adult gaming centre – number of pre-planned (routine) inspections undertaken Enter the total number of pre-planned inspections of licensed adult gaming centres during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Adult gaming centre – number of inspections following a complaint Enter the total number of inspections following a complaint of licensed adult gaming centres during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Adult gaming centre – number of inspections (follow-up visits) Enter the total number of follow-up inspections (after an initial pre-planned or following a complaint inspection) of licensed adult gaming centres during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Adult gaming centre – Test purchasing visits Enter the total number of age verification test purchase visits at licensed adult gaming centres during the reporting period, including retests. Only report gambling-related age verification test purchasing visits (i.e. visit to licensed gambling premises or other venues where gambling is authorised). Enter 0 if no return value is applicable.
Inspections Betting premises – number of pre-planned (routine) inspections undertaken Enter the total number of pre-planned inspections of licensed betting premises during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Betting premises – number of inspections following a complaint Enter the total number of inspections following a complaint of licensed betting premises during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Betting premises – number of inspections (follow-up visits) Enter the total number of follow-up inspections (after an initial pre-planned or following a complaint inspection) of licensed betting premises during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Betting premises – Test purchasing visits Enter the total number of age verification test purchase visits at licensed betting premises during the reporting period, including retests. Only report gambling-related age verification test purchasing visits (i.e. visit to licensed gambling premises or other venues where gambling is authorised). Enter 0 if no return value is applicable.
Inspections Bingo – number of pre-planned (routine) inspections undertaken Enter the total number of pre-planned inspections of licensed bingo premises during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Bingo – number of inspections following a complaint Enter the total number of inspections following a complaint of licensed bingo premises during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Bingo – number of inspections (follow-up visits) Enter the total number of follow-up inspections (after an initial pre-planned or following a complaint inspection) of licensed bingo premises during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Bingo – Test purchasing visits Enter the total number of age verification test purchase visits at licensed bingo premises during the reporting period, including retests. Only report gambling-related age verification test purchasing visits (i.e. visit to licensed gambling premises or other venues where gambling is authorised). Enter 0 if no return value is applicable.
Inspections Casino – number of pre-planned (routine) inspections undertaken Enter the total number of pre-planned inspections of licensed casinos during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Casino – number of inspections following a complaint Enter the total number of inspections following a complaint of licensed casinos during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Casino – number of inspections (follow-up visits) Enter the total number of follow-up inspections (after an initial pre-planned or following a complaint inspection) of licensed casinos during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Casino – Test purchasing visits Enter the total number of age verification test purchase visits at licensed casinos during the reporting period, including retests. Only report gambling-related age verification test purchasing visits (i.e. visit to licensed gambling premises or other venues where gambling is authorised). Enter 0 if no return value is applicable.
Inspections Unlicensed and licensed family entertainment centres – number of pre-planned (routine) inspections undertaken Enter the total number of pre-planned inspections of family entertainment centres (licensed or unlicensed) during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Unlicensed and licensed family entertainment centres – number of inspections following a complaint Enter the total number of inspections following a complaint of family entertainment centres (licensed or unlicensed) during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Unlicensed and licensed family entertainment centres – number of inspections (follow-up visits) Enter the total number of follow-up inspections (after an initial pre-planned or following a complaint inspection) of family entertainment centres (licensed or unlicensed) during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Unlicensed and licensed family entertainment centres – Test purchase visits Enter the total number of age verification test purchase visits at family entertainment centres (licensed or unlicensed) during the reporting period, including retests. Only report gambling-related age verification test purchasing visits (i.e. visit to licensed gambling premises or other venues where gambling is authorised). Enter 0 if no return value is applicable.
Inspections Other – number of pre-planned (routine) inspections undertaken Enter the total number of pre-planned gambling-related inspections of venues where gambling is authorised to take place (other than licensed gambling premises) during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Other – number of inspections following a complaint Enter the total number of gambling-related inspections following a complaint of venues where gambling is authorised to take place (other than licensed gambling premises) during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Other – number of inspections (follow-up visits) Enter the total number of follow-up gambling-related inspections (after an initial pre-planned or following a complaint inspection) of venues where gambling is authorised to take place (other than licensed gambling premises) during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Other – Test purchasing visits Enter the total number of age verification test purchase visits at venues where gambling is authorised to take place (other than licensed gambling premises) during the reporting period, including retests. Only report gambling-related age verification test purchasing visits (i.e. visit to licensed gambling premises or other venues where gambling is authorised). Enter 0 if no return value is applicable.
Inspections Tracks – number of pre-planned (routine) inspections undertaken Enter the total number of pre-planned inspections of track venues where gambling is taking place during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Tracks – number of inspections following a complaint Enter the total number of inspections following a complaint of track venues where gambling is taking place during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Tracks – number of inspections (follow-up visits) Enter the total number of follow-up inspections (after an initial pre-planned or following a complaint inspection) of track venues where gambling is taking place during the reporting period. Enter 0 if no return value is applicable. Do not include age verification test purchase inspections as these are reported in a separate category.
Inspections Tracks – Test purchasing visits Enter the total number of age verification test purchase visits at track venues where gambling is taking place during the reporting period, including retests. Only report gambling-related age verification test purchasing visits (i.e. visit to licensed gambling premises or other venues where gambling is authorised). Enter 0 if no return value is applicable.

Reviews and other gambling compliance and regulatory work

Group Question Guidance
Reviews and other gambling compliance and regulatory work Operator name Enter the name of the person or business about which the review or other gambling compliance or regulatory work refers. If the business holds a gambling licence issued by us, use the Account Name as it appears on our Public Register of operating licences. If multiple operators are involved, enter each operator on a separate report.
Reviews & other gambling compliance and regulatory work Premise address Enter Line 1 of the address of the premise about which the matter refers. If multiple premises are involved, list one here and list the others in the ‘Outcome of work’ box. If the matter is not about a specific premise, enter the Head Office or registered address of the business.
Reviews and other gambling compliance and regulatory work Premise address Enter Line 2 of the address of the premise about which the matter refers.
Reviews and other gambling compliance and regulatory work Town / City Enter the Town / City of the address of the premise about which the matter refers.
Reviews and other gambling compliance and regulatory work Postcode Enter the full postcode of the address of the premise about which the matter refers.
Reviews and other gambling compliance and regulatory work Reason for compliance / enforcement work (e.g. complaint about underage access) Enter the reason for the review or other gambling compliance or regulatory work being reported. Explain if the matter is about a licensed gambling operator, premise, or other venue in which gambling is authorised to take place. Include any relevant references to the Gambling Act 2005 if relevant.
Reviews and other gambling compliance and regulatory work Outcome of work (e.g. informal warning, review of licence) Enter the outcome of the review or other gambling compliance or regulatory work being reported. Include any recommendations for action by us.

Submission statement

Group Question Guidance
Submission statement By ticking this box, you confirm that the information submitted is accurate to the best of your knowledge. You also confirm that you are authorised by your employer to make the submission on their behalf. Tick the box to confirm that the information submitted is accurate to the best of your knowledge and that you are authorised by your employer to make the submission on their behalf. If you have concerns about the quality of the data and information submitted, please tell us by email at gclocalauthority@gamblingcommission.gov.uk.
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