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Consultation response

Online games design and reverse withdrawals

Consultation response for online games design and reverse withdrawals and proposed changes to the design of online slots.


The proposals in this consultation form part of a comprehensive package of work we are taking forward to make online gambling safer. We will continue to review the evidence base, evaluate the impacts of this work, and consider what further regulatory measures or advice to Government may be necessary. As part of this consultation, we sought views on our proposals to:

  • reduce the intensity of online slots
  • improve the information available to consumers that play slots
  • prohibit reverse withdrawals.

For each of the proposals we asked respondents to provide their views and related feedback or evidence. Operators were also asked to provide an indication of costs and time needed for implementation if a proposal was introduced. We have summarised responses to these questions under respondent views and provided our response in the ‘our position’ box.

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Defining online slots within the Remote Technical Standards
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