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Report

High Value Customer and VIP Scheme Monitoring

Gambling Commission report focusing on research conducted into high value customer and VIP scheme monitoring

Published

17 July 2025

Last updated

17 July 2025 - Show updates to this content

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Contents

  1. Executive summary
  2. Introduction
  3. Theory of change and hypotheses to test
  4. Methodology and limitations
  5. Operator survey findings
  6. Casework analysis
  7. Other sources of information
  8. Conclusions and next steps
  9. Appendix: Industry data request
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