Cookies on the Gambling Commission website

The Gambling Commission website uses cookies to make the site work better for you. Some of these cookies are essential to how the site functions and others are optional. Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.

Set cookie preferences

You've accepted all cookies. You can change your cookie settings at any time.

Skip to main content
  1. Home
  2. Public and players
  3. Money and rights

What we require of gambling businesses

We require gambling businesses to:

  • explain what happens to your money if it becomes insolvent
  • display the rating for how it treats your money
  • provide you with a link to their terms and conditions
  • ask you to confirm you understand the rating for how they treat your money. Gambling businesses must do this after your first deposit and after further deposits if arrangements change, for example, by asking you to select ‘yes’ or ‘I agree’
  • if your funds are not protected, remind you of this every 6 months and ask you to acknowledge that before allowing you to use the funds for gambling. This applies to all businesses that provide gambling facilities to customers, excluding lotteries (unless they provide high-frequency lotteries or instant win games).

When we license a gambling business we look at suitability, including their financial circumstances. We do not oversee their businesses on a day-to-day basis or monitor the financial health of companies directly in real time.

Previous page
What happens to your money if a gambling business goes bust Next page
Information on customer funds (your money)

Last updated: 10 September 2025

Show updates to this content

No changes to show.

Is this page useful?
Back to top