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What we require of gambling businesses

We require gambling businesses to:

  • explain what happens to your money if it goes bust
  • display the rating for how it treats your money
  • provide you with a link to their terms and conditions
  • confirm you understand the rating for how they treat your money. Gambling businesses must do this after your first deposit and after further deposits if arrangements change, for example, by asking you to select ‘yes’ or ‘I agree’.

When we license a gambling business we look at suitability, including their financial circumstances. We do not oversee their businesses on a day-to-day basis or monitor the financial health of companies directly in real time.

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Information on customer funds (your money)

Last updated: 5 October 2021

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