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Our guides can help you if you have a complaint about a gambling business, bet or transaction and how to raise a complaint.

If you have concerns about how a business is being run, or something looks suspicious or illegal, you can tell us in confidence.

What is your complaint about?

The following pages will help you to get the right response based on what your complaint is about.

Some areas of gambling are handled by other organisations.

Tell us something in confidence

If you have seen something that looks suspicious or illegal and want to tell us in confidence, you can do so over the phone.

This also includes if you have concerns about how a gambling business is being run.

You can report concerns about:

  • match fixing and sports betting integrity
  • underage gambling
  • money laundering concerns
  • suspicious activity
  • unlicensed gambling or criminal activity.

Tell us something in confidence

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