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Become an approved Alternative Dispute Resolution (ADR) provider

You must have approval from the Gambling Commission to provide dispute resolution services to the gambling industry.

Gambling operators are only able to use approved Alternative Dispute Resolution (ADR) providers.

If you want to offer ADR in another industry, you may need to gain approval from the relevant competent authority for that industry as well.

Before you apply

You should:

How to apply

You'll need to complete an ADR application form and return it to us.

There are no costs to apply.


After you apply

You must inform us whenever any of your information changes.

You should also follow our standards and guidance for ADR providers, which sets out how we expect ADR providers to operate.


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