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Upcoming changes

The new requirement 'Social Responsibility (SR) Code Provision 5.1.12 – Direct Marketing Preferences’ for remote gambling businesses to provide customers with options to control the marketing they wish to receive will come into force from 17 January 2025. You can read more about this change including the final wording of the provision in the response to the consultation published May 2024.

The changes to the following Social Responsibility (SR) code provisions to remove the exemption from the test purchasing requirement will come into force on 30 August 2024: 3.2.3 (8) AGC SR code, 3.2.5 (7) Bingo and FEC SR code, 3.2.7 Betting SR code (changes in the header regarding its application).

The following ordinary code provisions will be deleted with effect from 30 August 2024 because they will become obsolete with the removal of the test purchasing exemption: 3.2.4 (5) AGC ordinary code, 3.2.6 (6) Bingo and FEC ordinary code, 3.2.8 Betting ordinary code (text in the header regarding its application).

The following changes to ordinary code provisions will come into effect on 30 August 2024 to reference a ‘Think 25’ approach rather than ‘Think 21’: 3.2.2 (4) Casinos ordinary code, 3.2.4 (2) AGC ordinary code, 3.2.6 (2) Bingo and FEC ordinary code, 3.2.8 (2) Betting ordinary code.

You can read more about this change including the final wording of the provisions in the response to the consultation published May 2024.

The new requirement ‘Social Responsibility Code - 3.4.4 - Financial vulnerability check’ for remote gambling businesses to undertake financial vulnerability checks to inform customer interaction decision making will come into force from 30 August 2024. Paragraph 7 is in force between 30 August 2024 to 27 February 2025. You can read more about this change including the final wording of the provision in the response to the consultation published May 2024.

The new requirement ‘Social Responsibility Code - 3.4.6’ for some remote gambling businesses to participate in a pilot period for financial risk assessments will come into force from 30 August 2024. You can read more about this change including the final wording of the provision in the response to the consultation published May 2024.

Changes to the specified management offices under licence condition 1.2.1 of the Licence Conditions and Codes of Practice (LCCP) to both clarify and extend the roles captured under this requirement. The provision will come into force on 29 November 2024. You can read more about this change including the final wording of the provision in the response to the consultation published May 2024.

The change to licence condition 15.3.1, which will require all operators to submit regulatory returns on a quarterly basis, will come into force on 1 July 2024. You can read more about this change including the final wording of the provision in the response to the consultation published in March 2024. At the same time we will also make additional changes to the regulatory returns submission process, including the removal of questions from regulatory returns for licenses and the harmonisation of reporting periods and due dates across all licensees. More information about these changes can be found in our Regulatory returns changes guide.

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