Upcoming changes
1 May 2025
Improving customer choice on direct marketing
The new requirement 'Social Responsibility (SR) Code Provision 5.1.12 – Direct Marketing Preferences’ for remote gambling businesses to provide customers with options to control the marketing they wish to receive will come into force from 1 May 2025. You can read more about this change including the final wording of the provision in the response to the consultation published May 2024.
The implementation date and paragraph 6 of the SR code for this change was updated on 27 August 2024. You can read more about the update and implementation extension to upcoming SR Code - 5.1.12 here.
31 October 2025
Improved transparency on customer funds in the event of insolvency
The new requirement at paragraph 3 of ‘Licence Condition 4.2.1 - Disclosure to Customers’ will come into force on 31 October 2025. You can read more about this change including the final wording of the provision in the response to the consultation published in February 2025.
Keep updated with eBulletin
Our newsletter, eBulletin, is sent out every fortnight and includes updates and details of consultations and changes to the LCCP.