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Updates to RTS effective 30 June 2026

In March 2025 we launched a supplementary consultation which set out proposals for clarifying the definition of ‘deposit limits’ and other financial limits in our Remote Gambling and Software Technical Standards (RTS). All changes arising from the consultation relate to RTS 12B – Financial limits, and introduce new requirements and implementation guidance. Changes also include some relatively minor changes to the existing RTS wording.

These changes are set out as follows:

1. Proceed in line with the policy intention set out in the supplementary consultation to implement the following requirements in RTS 12B:

• only limits that meet the definition of a ‘gross’ deposit limit can be referred to as a deposit limit, and limits meeting this definition must be described to a customer as a deposit limit
• the gambling system must prevent a customer from further depositing funds once a deposit limit is reached, until the defined period of the limit restarts or the customer takes action to increase the limit (subject to standard 24 hour cooling off period).

2. Following consideration of the consultation feedback, we are introducing the following revised wording to the requirements in RTS 12B:

• as a minimum, the gambling system must offer gross deposit limits - where the amount a customer deposits into their account is limited over a particular duration. This is a change post consultation from ‘as a default, the gambling system must offer gross deposit limits - where the amount a customer deposits into their account is limited over a particular duration’. This allows operators to continue to offer other forms of limits to customers and ensures that gross deposit limits are offered as a minimum
• where more than one type of limit is made available in the gambling system operators must ensure that ‘gross’ deposit limits are offered to customers with at least equal prominence to other limit types. This is a change post consultation in order to ensure that where deposit limits are not the default, they are given equal prominence. This maintains customer choice
• where a customer sets simultaneous time frames, for example a daily deposit limit and a weekly limit, the most restrictive must always apply. This is a change following consultation to ensure clarity of wording.

3. Following consideration of consultation feedback we are introducing the following to RTS 12B implementation guidance:

• the term 'spend limits' to be replaced with 'stake limits' to provide clarity to customers as the term ‘stake’ is better aligned to consumer gambling behaviour than ‘spend’ because the term ‘spend’ can be interpreted in a number of ways by a customer
• the definition of loss has been amended to: loss limits: the total value of stakes placed on gambling products minus the total value of any winnings or returns from those stakes is limited for the period or duration of the limit applied. This change provides further clarity to make this type of limit easier to understand
• a new term 'net deposit limit' which will allow for a limit where 'the amount deposited into the account minus any withdrawals made for the period or duration of the limit applied'.

The new elements of RTS 12B requirements and implementation guidance will come into effect on 30 June 2026. The full wording of the requirement can be found in the Definition of deposit limits in the Remote Gambling and Software Technical Standards - Response.

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Updates to RTS effective 31 October 2025

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Last updated: 23 October 2025

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