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Component Glossary

Browsers

Browsers are non-specific applications that can be used to view any web page and may be on any supported device, such as a PC, mobile phone or other portable device.

Client applications

Client applications have been developed specifically by operators or software developers to communicate with the core gambling system. Client applications typically provide a ‘richer’ visual and functional environment than can be achieved using a web browser. Importantly (for security) client applications do not contain any software that determines the result of a bet.

Devices

Many client devices can be used to interact with the gambling systems. The devices themselves may utilise different methods to interact with the gambling system. The software tool or application the customer actually interacts with is known as the ‘user interface’; the three most common types of which are outlined below. Customer’s devices are explicitly excluded from being classified as gambling equipment by the Gambling Act1 .

Telephones

Telephones may be used to interact directly with the gambling system using touch-tone, Intelligent Voice Recognition (IVR) systems or via a telephonist.

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Last updated: 14 April 2021

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