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Guidance

The prevention of money laundering and combating the financing of terrorism

Gambling Commission guidance for remote and non-remote casinos: Fifth edition (Revision 3).

Published
13 November 2020

Last updated
30 May 2023 - Changes

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  1. Contents
  2. Part 6 - Customer due diligence
  3. 9 - Identification and verification on entry

9 - Identification and verification on entry

The on-entry approach requires casinos to identify and verify the identity of the customer before entry to any premises where gaming facilities are provided, or before access is given to remote gambling facilities. Once the customer’s identity is verified, they may commence gaming. See timing of verification.

If a casino using the on-entry approach to CDD is unable to complete the appropriate CDD, they must not allow the customer access to the premises or to the remote gambling. In non-remote casinos this does not allow guests of known customers a single entry without undertaking CDD. However, casino operators should consider using variations of the threshold CDD approach for guests of casino members.

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Identification and verification
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