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Guidance

The prevention of money laundering and combating the financing of terrorism

Gambling Commission guidance for remote and non-remote casinos: Fifth edition (Revision 5).

Published
13 November 2020

Last updated
22 October 2025 - Changes

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  1. Contents
  2. Part 6 - Customer due diligence
  3. 5 - Timing of verification

5 - Timing of verification

Casino operators must comply with the requirement to verify the identity of the customer, any person claiming to act on behalf of the customer and, where applicable, any beneficial owner before the establishment of a business relationship or the carrying out of the transaction.100

The Regulations permit casino operators to complete verification during the establishment of a business relationship if:

  • this is necessary so as not to interrupt the normal conduct of business
  • there is little risk of money laundering and terrorist financing occurring, but only provided that the verification is completed as soon as practicable after contact is first established with the customer.101

References

100Regulation 30(2).
101Regulation 30(3).

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Ongoing monitoring
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