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Earlier this year, we consulted on proposed changes to the Licence Conditions and Codes of Practice (LCCP) for alternative dispute resolution (ADR). The consultation ran from 14 February to 9 May 2019. We consulted on whether we should require gambling businesses to use only ADR providers who meet our additional standards.

We are now inviting comments on those additional standards. Please give us your views.

Posted on 14 June 2019