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Start date: 03 December 2018
End date: 14 January 2019


This informal consultation will be of interest to all gambling operators, particularly remote operators who hold customer funds to the credit of customers as defined in Licence conditions and codes of practice (LCCP). 

In accordance with Licence Condition 4.2.1, operators who hold customer funds must set out information about their arrangements for protecting these funds in the event of insolvency, the level of that protection and the method by which this is achieved. 

We require operators to use a ratings system to inform customers how their funds are protected in the event of insolvency. This informal consultation proposes to amend this ratings system.

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