Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.

If you are a gambling operator please read our Frequently Asked Questions for gambling businesses.
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Start date: 21 February 2019
End date: 16 May 2019

Last year the Commission backed the principle that consumers should not gamble with money they do not have - gambling with borrowed money is already well-established as a risk factor for harmful gambling. Now it is seeking meaningful input to help determine if restrictions, potentially including an outright ban, are necessary to limit risks to consumers.

Respond to the call for evidence on gambling with credit.

This consultation is now closed read the response document