Guidance
The prevention of money laundering and combating the financing of terrorism
Gambling Commission guidance for remote and non-remote casinos: Fifth edition (Revision 3).
1 - General legal and regulatory requirements
This chapter provides guidance on appropriate record-keeping procedures required by the Regulations. The purpose of the record-keeping requirement is to ensure that there is an audit trail that could assist in any financial investigation by a law enforcement body. These records are also important when the Commission is conducting an investigation for compliance purposes.
The casino operator’s record-keeping policy and procedure should cover records in the following areas:
- details of how compliance has been monitored by the nominated officer
- delegation of AML/CTF tasks by the nominated officer
- nominated officer reports to senior management
- information or other material concerning possible money laundering, terrorist financing or proliferation financing not acted upon by the nominated officer, with reasoning why no further action was taken
- customer identification and verification information
- supporting records in respect of business relationships
- employee training records
- internal and external SARs, including decisions and actions taken by the nominated officer
- contact between the nominated officer and law enforcement or the NCA, including records connected to requests for a defence (appropriate consent).
The policy and procedure for record keeping should also make provision for the retention of records held by an employee who leaves the business.
The record-keeping requirements for supporting records, that is, the records of ongoing transactions with a customer, are based on the nature of the relationship with that customer. There is either:
- no relationship, or
- a 'business relationship', depending on the circumstances.
Business relationships
Last updated: 30 May 2023
Show updates to this content
Updated in line with version 3 of the guidance. References to 'proliferation financing' added.